Building Trust in the Workplace: 9 Steps for Creating a High-Trust Company Culture

January 13, 2022
Company Culture
Corporate Team Building
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A successful organization relies on strong relationships between all team members. However, it is not easy as you think. How to create a successful company culture? Is it high salaries? Studies indicate that company culture is the sole determinant of trust at work. 

HR leaders think their employees trust their company leaders deeply only 1 out of 5 times; 50 percent of employees believe HR is not trustworthy. Over half of CEOs claim that lack of trust threatens their organization's growth. With no surprise, several high-trust companies have reported 50 % increased productivity, 76% high engagement, and 74% reduced stress. 

Now it's time to understand the effective ways to develop a trusty company culture along with an action plan. These steps will help you demonstrate how you can accomplish this. 

How To Build Trust In The Workplace In 9 Steps?

You can't magically build trust in the workplace overnight. It takes years to earn with consistent action and dedication. Here are nine steps to getting it set up within your business. 

  1. Honesty and Openness 

Having an open and honest conversation will build trust in the workplace. However, this may include acknowledging your failures and taking responsibility.    

Openness helps in conveying the decision to the team members. Moreover, it also supports you informing the people how they must approach the task or the outcome.  

  1. Follow Top-Down Strategy

The culture of trust must start at the top level of any organization and move down through the hierarchy. In other words, the leadership in your organization needs to shape initiatives that will build trust in the workplace. Leaders must frequently participate in leadership training programs. In this way, they can develop the skills and trust of the team members. 

woman placing sticky notes on wall

  1. Minimize Micromanagement  

Trust in the workplace can sometimes be built by giving it. Avoid micromanaging the employees. Allocate tasks to the employees along with deadlines and tools required to complete the task. 

Give time for the employees to handle the task and help them whenever they need your assistance. However, you are responsible for the outcome of teamwork as a leader. Show them that you have faith in the employee's abilities. After the completion of the task, conduct a feedback session to find out the improvement opportunities. The trust you place in your employees will empower their best efforts, and they will also trust you in return.

  1. Give Praise Whenever Needed!

Whenever you see an outstanding effort from a team member, express your appreciation right away. There are many ways to recognize employees, from verbal praise to rewards. Ensure that you give high priority to praising the employee, which develops a good culture at work.

  1. Know About Your Team Personally

It is important not to underestimate the value of personal bonds. Leaders must develop personal connections to understand their employees in detail. Building a team in-person or virtually is a great way to connect with your peers personally while also benefiting your career. 

two person smiling during daytime

  1. Employee Protection

Character and actions influence the ability to build trust. Being respectful and protecting every team member is a positive way of building trust in the workplace. By talking behind your back, your coworkers will naturally make the employees afraid of you. You can only earn their trust by letting them know you support them even in their presence and absence. 

  1. Show  A Model Behavior What You Wish to See From Team members!

By watching the behavior of their managers, employees can learn culture at work. You will find they are less inclined to follow your directions if you don't adhere to what you say. It is imperative that you live a life of trust and teamwork every day to demonstrate what you value. Get everyone on the same page by collaborating and being accountable for the actions you do.  Employees want to follow credible leaders who take accountability for all tasks.

  1. Stay Quiet For Sometime

Listen to the words of employees and understand better by paraphrasing what you have heard. Make sure everyone has a chance to voice their opinions by using a variety of feedback tools. As a leader, allow your employees to ask questions and receive answers to show off the culture at work. Based on the answers shared by your internal stakeholders, implement changes in the workplace.

  1.  Resolve Problems In A Constructive Way

A manager's trustworthiness determines an employee's loyalty. How the boss responds to work problems is a big factor in building trust in the workplace. Most employees report that their leaders do not provide constructive responses to work issues.

To get the best results from your employees, ask them how they can assist. Talk with them about issues or frustrations they are facing. You must first recognize there is a problem before you can respond constructively.

Manage, supervise, or work in a team as if your staff can meet your expectations. Employees will appreciate this kind of support, which encourages them to work harder.

Being a human resource professional, train your managers and supervisors in establishing trust at work. Establishing supportive, protective policies helps in balancing power in the organization. Thus, you play an important role in setting appropriate social norms within your organization.

Start building trust in the workplace today.

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